Emergency ambulance service is available at no charge for children who are eligible for At Home Program medical benefits.
Should you receive a bill for ambulance services, forward it to the Ambulance Billing Department of the Ministry of Health Services. Be sure to include the child's Personal Health Number on the bill.
The At Home Program may assist with transportation to therapy, medical or clinic appointments if the treatment or therapy is not available in the child's community and the round trip exceeds 80 kilometers. Under the new rates the At Home Medical Benefits Program now reimburses at the rate of forty (40) cents per kilometre for approved travel.
The program does not reimburse travel expenses related to routine medical or dental appointments.
Travel benefits assist with the cost of car, bus, train, ferry, or air transportation, accommodation, and pre-approved medical supplies.
Requests for pre-approval for air travel and/or requests for reimbursement for car, bus, train and/or ferry travel expenses, must include a note from a health care professional or clinic indicating the purpose of the appointment and confirming that the service is not available in the child's community. Reimbursement for medical supplies is limited to supplies that have been pre-approved by the Medical Benefits Program.
To obtain reimbursement for travel expenses, contact the Medical Benefits Program for a travel expenses reimbursement form, complete the form and return it along with original receipts.
For further information call:
Toll-free: 1 888 613-3232
Victoria: 250 387-9649
or write to:
Medical Benefits Program
Ministry of Children & Family Development
PO Box 9763 - STN PROV GOVT
Victoria BC V8W 9S5
Some travel discounts are available through the Travel Assistance Program (TAP). Families should apply to TAP prior to accessing At Home Program benefits.
For more information visit the Travel Assistance Program web site or call:
Toll-free: 1 800 661-2668
Victoria: 250 952-2657
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