Resources



If You Disagree

If you have completed the Complaint Resolution Process and are still not satisfied you have further options.

Office of the Ombudsman

The Office of the Ombudsman received inquiries and complaints about the practices and services provided by public agencies. Their role is to impartially investigate complaints to determine whether public agencies have acted fairly and reasonably.

Phone: 1 800 567-3247
Fax: 250 387-0198

Representative for Children and Youth

The Representative for Children and Youth supports children, youth and families who need help with child welfare concerns.

Phone: 1 800 476-3933
Fax: 250 356-0837
Email: rcy@rcybc.ca