Resources

Complaint Process For Youth

Are you:

  • in the care of the Ministry of Children and Family Development or a delegated Aboriginal agency?
  • receiving services from the ministry?
  • thinking you should receive services?

Do you feel:

  • you were treated unfairly?
  • like nobody is listening to you?
  • like you need more help than you are getting?
  • you didn’t get the service you asked for?
  • you don’t know why something happened?
  • you didn’t get your needs met or had your rights ignored?

If any of these situations apply to you, or you generally feel like you have a problem or complaint with the ministry or delegated Aboriginal agency, then you’ve come to the right place. These pages are designed to help inform you of the complaints process the ministry has in place. We know it can be a confusing system to navigate from time to time, but there are supports out there for you and we encourage you to use them. We want to know how we can make things better for you or how we can improve our system. You won’t get into trouble. You have the right to be heard – use your voice!