The Maples offers a number of different programs and services. All programs and services are comprehensive in their approach and include participation of the family or alternate caregivers as well as the professionals in their home community. In most programs there are both residential and non-residental options.

Treatment programs use a multidisciplinary team of social workers, psychiatrists, psychologists, nurses, and youth care counsellors. These programs provide a period of stabilization and intensive intervention as well as support for families and caregivers while the youth is with us and after they have returned home.

The Maples strives to avoid strategies that emphasize control and containment of behaviour. Using control strategies can undermine the youth's already fragile attachments to adults and instigate power struggles that inevitably fail in helping them to develop a sense of personal responsibility for their actions. Instead, we use empathy and constructive resolution of conflict to strengthen relationships and promote healthy individual and family development.