Knowledge Exchange Toolkit for Service Providers

Welcome to the Knowledge Exchange Toolkit (the Toolkit). The Toolkit is a combination of web-based informative tools and training resources for use by the settlement and anti-violence service sectors working with immigrant and refugee families who are impacted by domestic violence. The Toolkit was made possible through a partnership between the Provincial Office of Domestic Violence (PODV) and the Ministry of Jobs, Tourism and Skills Training, and Ministry responsible for Welcome BC (JTST). Funding was provided by Citizenship and Immigration Canada to support settlement and immigration services for immigrants in British Columbia (BC).

Domestic violence in immigrant and refugee families creates unique vulnerabilities, especially for women and dependent children. The complex dynamics of domestic violence are compounded by multiple stressors often associated with being an immigrant or refugee, including language barriers, isolation, economic hardship, and changes to roles and responsibilities within the family.

The Toolkit was created for PODV by the BC Society of Transition Houses (BCSTH) and AMSSA who bring specialized expertise, respectively about women and children survivors of domestic violence, and about new Canadian families navigating settlement in BC. The Toolkit was tested by an advisory committee comprised of representatives from the immigrant settlement and anti-violence service sectors, and it was evaluated by Dr. Margaret Jackson and Dr. Katherine Rossiter of the FREDA Centre at SFU. The ideas and opinions expressed within the Toolkit are reflective of BCSTH and AMSSA, and the advisory committee members, and do not necessarily represent the perspective of the government of BC.

Knowledge Exchange Toolkit is intended to help service providers:

  • Increase knowledge and understanding of the impact of domestic violence on immigrant and refugee women and their children;
  • Increase knowledge of settlement and anti-violence services in BC;
  • Assist service providers to identify core competencies;
  • Increase the knowledge of service protocols to support immigrant and refugee women experiencing violence;
  • Increase the capacity of service providers to provide effective referrals; and
  • Identify unique safety considerations for vulnerable immigrant and refugee women and children in BC.
Knowledge Exchange Toolkit pdf